Hotels Roll Out the Red Carpet for Pets

As anyone who travels with a pet knows, sometimes questions or concerns about their health or behavior arise while you’re on the road. If you happen to be at a Canopy by Hilton, Embassy Suites by Hilton, Homewood Suites by Hilton, Hilton Garden Inn, Hampton by Hilton or Tru by Hilton hotel in the United States or Canada, you’re able to get free virtual support from a service called Mars PET On-Demand from Mars Petcare, a pet products and services company. Guests can gain access to the service through a phone help line and a website with a live-chat feature and get advice and answers to questions about pet health, wellness and behavior. Last year, Hilton announced that it had expanded its partnership with Mars Petcare, as well as its pet-friendly offerings, to more than 4,600 hotels in the United States and Canada. One pet-friendly program is Canopy by Hilton Paws in the Neighborhood. If, for example, you and your dog are staying at certain Canopy hotels, you’ll be provided with a dog bed, food, a water bowl and a “bark bag” with a toy, treats and a guide to pet-friendly activities. Today, nearly 85 percent of U.S. Hilton properties are pet‑friendly. Check individual hotels for programs, policies and pricing. Pet fees apply and vary by hotel.

Since the pandemic, one of the most popular search filters on Marriott’s luxury home rental booking site has been “pets allowed.” In response to more travelers taking their pets on vacation, Homes & Villas by Marriott Bonvoy, which has more than 80,000 upscale and luxury rentals around the world, has teamed up with Petco Health + Wellness Company. For the last several months, users of the Homes & Villas booking site have been able to browse “Pet-Friendly Picks by Petco,” where they can check out properties from West Palm Beach, Fla., to Athens. You’ll find homes that have yards or are near walking or hiking trails, or pet-friendly beaches. Some may also offer amenities such as kennels, bedding, toys and treats. Whether you choose a penthouse in Barcelona or a roomy log cabin in Waynesville, N.C., there are plenty of high-end, pet-friendly homes, many for less than the cost of a hotel room. (If a property has pet fees, they’re included in the home listing.) Other home rental sites like Airbnb and Vrbo also enable users to search for properties that allow pets, though Marriott’s platform is particularly attractive to members of its loyalty program because they can earn and redeem points for their stays.


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